When we arrived to check in for our vacation at the HH Guest Services office, there were a ton of people waiting in line to check in. I was not a happy camper about having to stand in line to wait to get my vacation package info and check in. I was very pleasantly surprised...shocked actually....how fast and efficient these gals were. What I thought was going to be a 30+ minute wait took only a few minutes and we were on our way. Kudos to this well oiled team at HHGS!